This is the support page for "Our Aligner Log", an app that records how long you wear your aligners. Please check this page first. If it doesn't solve your problem, contact us at the address below.
Q. Does it cost anything?
A. It's free. There are no ads and no in-app purchases.
Q. Do I need an account?
A. No. You can start using it right after you install it.
Q. Where is my data saved?
A. On your device. If you connect cloud sync, it is also saved to a file in the cloud you chose (such as Dropbox or Google Drive). It is never sent to the developer's servers. See the Privacy Policy for details.
Q. I forgot to tap Start. Can I record it later?
A. Yes. On the Log screen, tap "⏱ Pick when you put it in" to start from an earlier time. You can choose 15 min ago, 30 min ago, or 1 hour ago, or pick a date and time.
Q. I forgot to tap Stop, and a very long time was recorded.
A. On the Summary screen, tap "Edit" for that day. You can change the time, add a record, or delete one. You can pick times on a clock or switch to typing numbers.
Q. Some short records are not saved.
A. To avoid records made by tapping the button by mistake, wear times under 1 minute are not saved.
Q. Can my family see the same records on their device?
A. Yes. On the Summary screen, tap "Connect to the cloud" and choose a file in Dropbox or Google Drive. Records on all devices that use the file will match (changes may take a little while to show up, depending on when your cloud app syncs). Without the cloud, you can also use "Share" or "Save to file" to send your data, and "Import" on the other device to bring it in. This also works as a backup when you change phones.
Q. Can I change the language?
A. The app supports 日本語, English, 한국어, and 繁體中文. It normally follows your device's language, and you can also choose one from "🌐 言語 / Language" on the Summary screen.
Q. What happens if I wear it past midnight?
A. Records that go past midnight are split by day automatically. If you wear it from night to morning, the time is counted correctly for each day.
Q. Can I use it for retainers or other appliances?
A. Yes. You can use it to track wear time for retainers and anything else you want to time.
Q. Can I print it to bring to my orthodontist?
A. On the Chart screen, tap "Save picture" to save it as an image. You can then print it with your home printer or a print service.
Q. Can I set a wear-time goal?
A. Not right now. The app focuses on recording and showing your wear time. We'll use your feedback to improve the app.
Q. Is there a limit to how long I can keep records?
A. No. You can switch months on the Summary and Chart screens to look back at past records.
Q. Which devices are supported?
A. iPhone and iPad with iOS / iPadOS 15.0 or later, and Android phones and tablets with Android 8.0 or later.
Q. I deleted my data. Can it be restored?
A. Records are kept only on your device (and in your cloud file if you use cloud sync), so the developer cannot restore deleted records. We recommend saving your records regularly with "Share" or "Save to file".
This app is a tool for recording wear time. It is not a medical device and does not diagnose or treat anything. Please always ask your orthodontist about your treatment plan.
For bug reports, questions, or requests, please contact:
Email: take9pippi@gmail.com
When reporting a bug, it helps if you include: